COVID-19 Level 3 and Contacting Us

12TH AUGUST 2020

Contacting Us

The Management and Staff of Robinson & Running have returned to working from home during Level 3. Please contact your Accountant via our regular communication channels, with email being our preferred contact method.




COVID-19 Level 3 and Contacting Us

28TH APRIL 2020

Contacting Us

While the Management and Staff of Robinson & Running will remain working from home during Level 3, you can still contact your Accountant via our regular communication channels. Email is our preferred contact method, as the phone networks are having some challenges with the increased traffic. You can, however, continue to phone us on our direct dial numbers or via the main office line, (09) 475 0191 and a message will be passed on to us, so we can call you back.


Receipt of Documentation

A reminder that as we are not in a position to accept paper-based records or documents, please send these to us electronically.

We are here to help, so please contact us if you need guidance regarding the Government's relief package, assistance with tax relief, or help with contingencies for navigating the impact of COVID-19.

We hope you, your Family and Friends stay safe and well.




COVID-19 Level 4 and Contacting Us

27TH MARCH 2020

Contacting Us

You can contact your Accountant via our regular communication channels. Email is our preferred contact method, as the phone networks are having some challenges with the increased traffic. You can, however, continue to phone us on our direct dial numbers or via the main office line, (09) 475 0191 and a message will be passed on to us, so we can call you back.


Receipt of Documentation

A reminder that as we are not in a position to accept paper-based records or documents, please send these to us electronically.

We are here to help, so please contact us if you need guidance regarding the Government's relief package, assistance with tax relief, or help with contingencies for navigating the impact of COVID-19.

We hope you, your Family and Friends stay safe and well.




23RD MARCH 2020

Staff Working from home

The Management and Staff of Robinson & Running will be working from home. Should you have any questions or would like to be contacted, please email them directly and they will get back to you. Thank you for your patience. Stay Safe.




20TH MARCH 2020

To Our Valued Clients And Associates

You will be aware of the continuing spread of COVID-19 and its elevation to pandemic status.

We would like to assure you that Robinson & Running Ltd is taking the situation very seriously.


Health And Safety Measures

Our focus is on limiting and minimising the risk of infectious outbreaks within the firm. We not only encourage sick staff members to stay away from work, we also facilitate their ability to work from home, if they are even feeling a little unwell. This protects other staff members, visitors and everyone they come into contact with during their work day.

We continue to adhere to the highest possible hygiene standards within our office. Our reception area and meeting room are carefully cleaned and sanitised daily, including touch points such as door handles, phones and equipment.


Operational Contingencies

Our firm is committed to ensuring that all of our accounting, tax and business advisory work can still be completed regardless of how these extraordinary circumstances develop. To this end, we have taken a proactive approach in implementing a strategy which will allow all staff members to work remotely should the situation escalate to this requirement. This will ensure that your work will continue to be completed to deadline and to our customary high standards. Our ability to share documents and work papers electronically places us in the ideal position for allowing the sharing of information without the need for face-to-face contact. Please be assured that all business will continue as normal.

Visitors

We are implementing a new procedure for visitors to our offices. If someone visiting the office is unwell, we will request that they do not enter the office. We will ask that they phone the reception phone number, and either conduct their business over the phone or we will arrange for any documents they are dropping off to be placed in a tray for collection from directly inside the foyer.

We are constantly monitoring and heeding the advice issued by the Ministry of Health. With the developing situation, we place great importance on staying as informed as possible. This ensures we are in the best possible position to take necessary action and continue to put the safety and wellbeing of our staff members, clients and associates first.


If you have any questions or concerns, please don't hesitate to get in touch with your Accountant either via phone or email.

Thank You,
Robinson & Running Management